Leadership
Building scalable growth systems in an AI-driven world
A conversation with Braze: The Shift from Growth Executor to Systems Thinker
About the episode
Braze On-Demand featured Nicole Chin on building scalable growth systems in an AI-driven world. Braze On-Demand is a series where customer engagement leaders share how they turn customer moments into momentum; as part of International Women’s Day, this episode spotlights women shaping the future of technology rather than only adopting it.
The conversation goes past tools and tactics into what it really takes to lead in tech, design scalable growth architectures and future-proof an organisation in an AI-accelerated world.
What we cover
- The mindset shift from growth executor to systems thinker, and what it takes to lead marketing technology at scale
- How to design scalable growth architectures that balance experimentation with governance, agility with structure
- Real-world lifecycle orchestration across engagement, retention and analytics, including lessons from the field
- Honest reflections on leading as a woman in tech-heavy environments, and the skills the next generation of growth leaders will need
Contact
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